TCPA

Building on last year’s Notice of Inquiry, the Federal Communications Commission (“FCC” or “Commission”) is poised to consider a draft Notice of Proposed Rulemaking (“NPRM”) at its August 7, 2024 Open Meeting that would further address the use of artificial intelligence (“AI”)-generated automated calls. Specifically, the FCC proposal would “define AI-generated calls and propose new rules that would require callers to disclose to consumers when they receive an AI-generated call.”  The background framework for the agency’s proposed actions is the consent and other relevant requirements of the Telephone Consumer Protection Act of 1991 (“TCPA”), which the FCC is responsible for implementing.

The Commission has previously declared that  AI technologies that generate human voices are covered by the TCPA. And it has already responded to potential harms with use of AI and automated calling.

In releasing the draft NPRM, Chairwoman Jessica Rosenworcel, who has prioritized the issue of robocall regulation, commented that in light of those potential harms, “’[w]e want to put in place rules that empower consumers to avoid this junk and make informed decisions.” To that end, the NPRM would now seek comment on the following key proposed rules:Continue Reading FCC to Consider Formal Rules for Use of Artificial Intelligence and Robocalls

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At its February 19, 2024 Open Meeting, the Federal Communications Commission (“FCC”) adopted an array of changes and codifications to its Telephone Consumer Protection Act (“TCPA”) rules to “strengthen consumers’ ability to revoke consent” to receive robocalls and texts after deciding that they no longer want them. The agency’s Report and Order and Further Notice of Proposed Rulemaking (Order) is designed to make consent revocation “simple and easy” and adopts requirements “for callers and texters to implement revocation requests in a timely manner.”Continue Reading FCC Clarifies and Codifies TCPA Consent Revocation Rules

Acting expeditiously in part in response to recent events, the Federal Communications Commission (“FCC”) declared on February 8 that the Telephone Consumer Protection Act’s “restrictions on the use of ‘artificial or prerecorded voice’ encompass current [artificial intelligence (“AI”)] technologies that generate human voices.” Therefore, the FCC ruled “calls that use such technologies fall under the TCPA and the [FCC’s]…implementing rules and…require the prior express consent of the called party to initiate such callas absent an emergency purpose or exemption.” If telemarketing is involved, prior express written consent is required. However, contrary to other media reports, the FCC ruling neither bans use of AI, nor even requires consent to use AI to create content that is in text or that is subsequently converted into artificial voice. Rather, it merely equates AI-voice generation to other forms of artificial or prerecorded voice messages for TCPA consent purposes. Since prior express consent to use of artificial or prerecorded voice messages is what the TCPA requires, that is what the consent should cover. However, it is advised that the use of AI to generate such audio content should also be disclosed as part of the consent.Continue Reading FCC Rules Voice-Cloned Robocalls Are Covered by the TCPA as Artificial/Pre-Recorded

In February of this year, Federal Communications Commission (“FCC”) Chairwoman Jessica Rosenworcel announced that she had submitted a proposal to her colleague Commissioners to regulate “ringless voicemails” to wireless phones under the Telephone Consumer Protection Act (“TCPA”). She noted that “‘[r]ingless voicemail can be annoying, invasive, and can lead to fraud like other robocalls—so it …

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Federal Communications Commission (“FCC”) Chairwoman Jessica Rosenworcel announced on May 17, 2022 “new robocall investigation partnerships with the Attorneys General of Iowa, Florida, Louisiana, Maine, Massachusetts, Mississippi, Nevada, New Hampshire, and South Carolina.” In addition to these new agreements, the FCC is building on its existing robocall investigation partnership with the New York Department of…

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FCC Announces More State Robocall Investigation Partnerships | Consumer Privacy World

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