The Federal Communications Commission (FCC) recently issued four orders imposing $196 million in fines against the three largest national mobile services providers in the United States (i.e., AT&T, T-Mobile, and Verizon) and Sprint, who merged with T-Mobile in 2020 (the “Mobile Providers”).[1] The FCC fined them for sharing customer location information with third parties without prior customer consent and then failing to take reasonable measures to protect that information against unauthorized disclosure. Although AT&T, T-Mobile, and Verizon suspended in 2019 the specific programs that gave rise to the fines, the Forfeiture Orders stand as the definitive guidance from the FCC on the treatment of customer location information under Section 222 of the Communications Act and the FCC’s rules regulating access to “customer proprietary network information” or “CPNI.” They also provide a window into upcoming debates and possible additional FCC actions.Continue Reading FCC Fines National Mobile Providers for Sharing Customer Location Information: What Are the Lessons and What to Expect in this New Era of FCC Mobile Data Privacy Oversight
